Contact info

Mom's phone number in SNF: 707-579-6982
SNF health care center: 707-579-6982
Kris Hermanson, Administrator: 707-579-6954
Renee Hayward, rhayward@jtm-esc.org, 707-579-6971
Sela Nissenbaum, snissenbaum@jtm-esc.org
Dr Antenucci, Kaiser: 707-393-4168
Dr Antenucci, fax: 707-393-4234

Spring Lake Village:

5555 Montgomery Drive
Santa Rosa, Ca
707-538-8400


Wednesday, March 18, 2015

Email to Roshelle and others (Senior Resources @ Home) on 3/18/2015

From: Rick Dulaney
Sent: Wednesday, March 18, 2015 2:54 PM
To: 'Roshelle Ford'
Cc: Sela Nissenbaum; Judy Arellano; Kris Hermanson (khermanson@jtm-esc.org); Sharon Shnell-Hobbs (SShnell-Hobbs@jtm-esc.org)
Subject: RE: Services for Bruni

Hi Rochelle,

I just sent an electronic check from Bank of the West for $540, which is the amount of this bill excluding the charges for Aug 2013 and June 2014.  Per our previous conversation and my previous emails with SLV, my mom (Bruni Dulaney) should not be charged for the caregivers in August 2013 and June 2014. 

In June/July 2013 SLV decided that Bruni should be moved to assisted living, and once that decision was made, ordered regular caregivers.  My mother did not want those caregivers, objected to their presence (although not to them personally, they’ve always been very sweet), and felt this was unnecessary.  You should know that Bruni is on a very low fixed income and that it places a hardship on her to pay these amounts.  I had several conversations with Beth Hitchcock, who assured me that “we would work something out”.  At that time I had not yet assumed responsibility for my mother’s accounts, although you may remember that you and I exchanged emails on this a couple of months afterwards.

By June of 2014 staff became concerned that my mother – by then living in assisted living – was in constant danger of becoming lost or disoriented.  This was largely based on an incident the evening of May 30 2014 described by some at SLV as an elopement and by my mother as getting confused by the construction.  Among many other issues was the idea of 24-hour caregivers; I informed SLV that was fine but my mom could not afford that.  (See my email of 6/2/2014)  Out of these concerns my mother was moved to SNF.  Apparently, this period triggered the $3956 invoice, but again these were orders that my mother did not agree with.

All the other charges are fine.  And none of this is a complaint about the caregivers – in fact, my mother routinely praises them (which is a rare thing).  I want to be fair and pay what she should pay, and I’m sure my mom would feel the same way (although I try not to discuss her finances with her since it just upsets her).  Given the amount of conflicting intents surrounding these episodes, I’m willing to draw down her bank account and split the bill for those two months with SLV – However, it’s important to realize that she may well run out of money in the next few years.  I would appreciate knowing whom at SLV to speak with about that.

Please let me know your thoughts.

Thanks, RIck

Rick Dulaney | RickDulaney@westat.com | 301-294-3984

From: Roshelle Ford [mailto:RFord@jtm-esc.org]
Sent: Friday, February 20, 2015 6:08 PM
To: Rick Dulaney
Cc: Sela Nissenbaum; Judy Arellano
Subject: Services for Bruni
Importance: High

Hi Rick,

   Here is the list of invoice for Bruni. We’ve received a limited number of payments (maybe just one) since May 2013. We need to bring the account current and have a new agreement signed by you before we can provide any service for her.

Dulaney, Brunhilda
Invoice
05/26/2013
202
Due Upon Receipt
05/26/2013
102000 · AR SLV Community
634
126.65
Mailed statement 1/29/15
Invoice
06/09/2013
253
Due Upon Receipt
06/09/2013
102000 · AR SLV Community
620
49.85
Invoice
07/07/2013
7220
Due Upon Receipt
07/07/2013
102000 · AR SLV Community
592
23.00
Invoice
08/17/2013
537
Due Upon Receipt
08/17/2013
102000 · AR SLV Community
551
1,793.90
Invoice
11/04/2013
838
Due Upon Receipt
11/04/2013
102000 · AR SLV Community
472
92.00
Invoice
12/23/2013
1111
Due Upon Receipt
12/23/2013
102000 · AR SLV Community
423
46.00
Invoice
01/09/2014
1187
Due Upon Receipt
01/09/2014
102000 · AR SLV Community
406
15.00
Invoice
03/17/2014
1428
Due Upon Receipt
03/17/2014
102000 · AR SLV Community
339
15.00
Invoice
04/12/2014
1577
Due Upon Receipt
04/12/2014
102000 · AR SLV Community
313
46.00
Invoice
05/14/2014
1646
Due Upon Receipt
05/14/2014
102000 · AR SLV Community
281
57.50
Invoice
06/10/2014
1706
Due Upon Receipt
06/10/2014
102000 · AR SLV Community
254
3,956.00
Invoice
08/05/2014
1822
Due Upon Receipt
08/05/2014
102000 · AR SLV Community
198
69.00
Total Dulaney, Brunhilda
6,289.90



Kind regards,



Roshelle Ford, Program Manager